Terms of service

Last updated: 26 October 2026

These terms apply when you use Dapply Solutions ("we", "us") to host websites and web applications. By creating an account you agree to them.

1. The service

We host websites and web applications on servers we manage, with the resources of the plan you choose: memory, storage, a database if selected, an HTTPS certificate and nightly backups. The service is delivered online and is available as soon as your site is created; nothing is shipped.

2. Your account

You must give accurate details and keep your password safe. We review new accounts before they can create sites and may decline an account without giving a reason. You are responsible for everything done through your account.

3. Acceptable use

You may not use the service for anything unlawful, for malware, phishing, spam, cryptocurrency mining, attacks on other systems, or content that infringes others' rights. We may suspend a site or account that breaks this rule, without notice where needed to protect other customers or our servers.

4. Prices and payment

Prices are per site, per month, in South African rand, as shown in our pricing. You receive one invoice each month for your live sites, due 7 days after it is issued, payable by card through Yoco or by bank transfer. A site created during a month is added to that month's invoice if it is still unpaid; otherwise it is first billed the following month. If an invoice stays unpaid after its due date, we may suspend changes to your account and, after giving you notice, take your sites offline until it is paid. We give at least 30 days' notice of any price change.

5. Cancelling

You can cancel at any time by deleting your sites in your account. Deleted sites are not billed again. Refunds are covered by our refund and cancellation policy.

6. Your content and backups

Your content remains yours. We keep nightly backups for 14 days to recover from failures, but you should keep your own copies of anything important. When you delete a site, its live data is removed; backups already taken expire after 14 days.

7. Availability

We work to keep sites available and fix problems quickly, but we do not guarantee uninterrupted service. Planned maintenance is done at quiet times where possible.

8. Liability

To the extent the law allows, our total liability to you for any claim is limited to the fees you paid us in the three months before the claim, and we are not liable for indirect losses such as lost profits or data. Nothing in these terms limits rights you have under the Consumer Protection Act where it applies.

9. Changes and law

We may update these terms and will tell you by email or in your account before changes take effect. These terms are governed by the laws of the Republic of South Africa.

10. Contact

For questions about these terms, contact us using the details on our contact page.